In order to provide the highest quality service to Trust participants, the Committee has established a Trust Administration Office in Pittsburgh, PA. The Committee conducted a nationwide search to identify a professional organization with demonstrated experience in Trust and Plan administration, including recordkeeping, financial management and, most importantly, customer service.
The Administration Office is responsible for helping Trust participants receive the benefits to which they are entitled. The staff routinely answers questions, provides information, helps to enroll new participants, interacts with health plan claims administrators and reports to the Committee on the overall operation of the Trust.
Trust participants should contact the Administration Office when they have any questions regarding the Trust or their benefits, or need individual assistance. The Trust Administration Office operates 8:00 AM to 5:00 PM EST, Monday through Friday and can be reached toll-free at 1-866-694-6477.